INTELLIGENT ROBOTIC PROCESS AUTOMATION: REVOLUTIONISING PROCESS AUTOMATION WITH CUTTING-EDGE TECHNOLOGIES FOR ENHANCED EFFICIENCY AND RELIABILITY
Robotic Process Automation (RPA) is an advanced automation technology that uses software robots – or bots – to mimic human actions. These modules can be implemented quickly without the need to modify existing infrastructure and systems, making it ideal for tasks that are time-consuming, manual, and repetitive.
RPA is particularly useful for processes with high automation potential, marked by high volumes, repetitiveness, standardisation, and strict service level agreement (SLA) requirements.
How it works
RPA technology is based on a visual programming tool that allows software behaviour to be defined by specifying the operations to be performed directly on an application interface. No complex scripting or programming skills are required to train and use these robots. The bot learns by recording the sequence of actions and interactions performed by a human operator and then replicates the workflow, translating those actions into scripts.
Robots can interact with various applications and interfaces, including desktop applications, web interfaces, mainframe applications, and virtual desktop environments. The central component, known as the Orchestrator, serves as a web application for managing and orchestrating robots and automation.
Developments
Through the application of artificial intelligence and machine learning, RPA is evolving into IRPA, or Intelligent RPA. So far, Robotic Process Automation has only been able to replicate actions and processes, and subsequently allow artificial intelligence to learn from them. However, these two technologies are now beginning to complement each other.
Intelligent RPA supports hyperautomation, which involves identifying, managing, and automating both business and IT processes.
By leveraging business process intelligence tools, organisations can quickly identify processes that would benefit most from automation, thereby accelerating their digital transformation journey.
The integration of RPA with AI technologies expands the possibilities of business process automation. Bots can now reason, make decisions, and learn on the job, becoming valuable assets in the human-digital workforce.
The transformative potential of intelligent automation allows companies to reimagine their operations by seamlessly integrating technology, work processes, and people.
